Customer reviews of LBA Motors

By Leah G on 13 February 2020 | Verified purchase

Excellent experience. Lovely family run business. Even went out of their way to pick us up from train station. Nothing was too much trouble.

Reply from LBA Motors on 19/02/20

We are pleased to hear you are happy with our service! It was a pleasure meeting you, please don't forget to recommend us to your family and friends :) LBA Motors x.

By Miss Danielle G on 13 February 2020 | Verified purchase

Excellent experience. Very personal service. even went out of their way to pick us up from the train station. A lovely family run business. Nothing was too much trouble

Reply from LBA Motors on 19/02/20

Thank you for taking the time out to share your experience with us, we are pleased you are happy with the car and we value your feedback. It was lovely to meet you both and we wish you all the best . LBA Motors x.

By NOAH G on 26 January 2020 | Verified purchase

Very polite, courteous and professional. car was clean when I arrived for viewing.

Reply from LBA Motors on 19/02/20

Thank you, we are pleased to hear you were happy with our service and car :)

By Miss Abby Louise L on 18 January 2020 | Verified purchase

I couldn't be happier. The gentleman was so helpful, smiley and honest!! At the end of the day you always want someone who can be honest!! We will be buying from you the the future!! Thank you for the great service!!

Reply from LBA Motors on 21/01/20

Thank you for your kind words, we always aim to offer our service with a smile! We are pleased to hear you are happy with the car, please don't forget to recommend us to your family and friends :) LBA Motors x.

By EMMA J M on 13 January 2020 | Verified purchase

Brilliant garage - the lady I spoke with was extremely helpful and communication and customer service was excellent throughout the sale. When i got the car delivered the owner took the time to explain all the systems in the car and made sure I was completely happy with everything. I bought a stunning Mercedes CLK!

Reply from LBA Motors on 13/01/20

Thank you for taking the time out to share your experience with us, we are pleased you are happy with the car and we value your feedback. LBA Motors x.

By NEMANJA S on 05 December 2019 | Verified purchase

Used cars in good shape for reasonable prices from small family business

Reply from LBA Motors on 22/12/19

Thank you for taking out the time to leave us feedback on your experience, we are pleased to hear you are happy with the car. LBA Motors x.

By David M on 29 November 2019 | Verified purchase

Shady ,brought. car and had to have it repaired one week later with the suspension .said it was boot rattling but was suspension broken.I wouldn’t buy again from this shabby car dealer .Trusted him but let me don’t.All ways buy from a well known dealer .

Reply from LBA Motors on 02/12/19

Many thanks for taking the time to write a review for LBA Motors. We were surprised at your 1* star rating as our after-sales suggested you were happy with the car without any issues. We would not intentionally cover up an issue with any car, we were unsure about the rattling and only made a suggestion as to what we thought it could be as well as other things. We allow our customers the time to take an extensive test drive and inspection, and would not pressure anyone into buying a car if they were unsure or unhappy about it. We are sorry that on this occasion you could not rate us more highly, however, we are pleased that the car is serving you well. LBA Motors x.

By Mr Steven H on 26 November 2019 | Verified purchase

Excellent customer service, helpful from start to finish. Nothing too much trouble. What a gem to find.

Reply from LBA Motors on 26/11/19

It was our pleasure, we appreciate you taking the time out to share your experience with us and hope you are happy with the car! LBA Motors x.

By RAFAL L on 16 November 2019 | Verified purchase

I can say that I have never met such an honest seller, I can recommend it 100%

Reply from LBA Motors on 26/11/19

Thank you for trusting us in your purchase, we appreciate your recommendation :) LBA Motors.

By MARK PAUL C on 10 November 2019 | Verified purchase

I have to say ive visited car dealers in the past but here is a small family business and the time taken with me and thoroughly went through everything with me to do with the car and a extencive test drive , i would highly recomend here to anyone total honesty too.

Reply from LBA Motors on 10/11/19

Hi, Thank you for taking the time out to share your experience with us, we hope you are happy with the car! LBA Motors x.