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Customer reviews of LBA Motors

At LBA Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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LBA Motors

LBA Motors

Based on 74 customer reviews

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  • 5

    Excellent service, would recommend

    By Charlotte S on 20 January 2021 | Verified purchase

    I bought my car just over a week ago and so far everything going well and am delighted with it. Excellent communication throughout. They were extremely helpful and very quick to reply to any queries I had. I also used the delivery service which was superb. All in all I would not hesitate in recommending LBA Motors.

    Reply from LBA Motors on 21/01/21

    By using our home delivery service during lockdown, we hope this eased the worries of travelling up to us. Thank you choosing LBA Motors and we wish you all the best with your new car!

  • 5

    Very professional staff kept me updated of sales

    By ARSALAN I on 18 January 2021 | Verified purchase

    Very good communication through out the process of buying, car is as described, social distancing were in place, handled paper work very professionally over all is an amazing experience i would recommend to everyone.

    Reply from LBA Motors on 19/01/21

    Here at LBA Motors we are doing our best to make our customers feel safe during these unprecedented times. It was our pleasure to offer you the best service, we are glad to hear you have enjoyed your experience with us!

  • 5

    Straight forward with amazing customer service

    By JAY C on 15 December 2020 | Verified purchase

    picked up my first car last night from LBA motors and could not have been more happier with both the service and the car itself. A lovely family run business that was the most helpful when viewing the car and also up until driving the car away from the location. Would recommend highly!⭐️

    Reply from LBA Motors on 15/12/20

    Thank you for choosing LBA Motors for your first car, we hope you enjoy your time behind the wheel. It was lovely to meet you and we wish you all the best :)

  • 5

    Very Happy Customer 😊

    By Kayleigh H on 03 December 2020 | Verified purchase

    Highly Recommend LBA Motors, very professional service from start to finish. Thank you very much

    Reply from LBA Motors on 03/12/20

    The pleasure is ours, we appreciate you taking the time out to leave us a review. We hope you are enjoying the extra horses under the bonnet of your new Focus ST! LBA Motors x.

  • 5

    Friendly and professional family run business

    By Emma T on 30 November 2020 | Verified purchase

    Really friendly and professional service, even called to check if everything is ok with the car 2 weeks on, highly recommend this dealer

    Reply from LBA Motors on 01/12/20

    It was a pleasure doing a part exchange deal with you and we are pleased to hear Nan is happy with her new upgrade, we wish her well :) Please do recommend us to your family & friends! LBA Motors x.

  • 5

    I would highly recommend LBA Motors

    By SAMANTHA M on 30 November 2020 | Verified purchase

    I picked up my mini from LBA Motors on Friday and I am so pleased with it. It is absolutely immaculate and as described in the advert. The customer service/communication has been brilliant from start to finish and they were so thorough with the handover. I would highly recommend LBA motors and would definitely buy from them again in the future. I'd seen their previous good reviews online which helped me make my decison to buy from them. Thank you LBA Motors for making my car purchase so easy and stress free.

    Reply from LBA Motors on 02/12/20

    You are most welcome! Thank you Sam for leaving us a wonderful review, we are thrilled you loved your experience with us. We really appreciate your kind words, this helps us thrive and grow bigger and better! LBA Motors x.

  • 5

    purchase of a mitsubishi shogun

    By Ryan James F on 29 November 2020 | Verified purchase

    Great service. We traveled up from Cornwall to buy a car, It was in exactly as was listed. Would be happy to purchase another vehicle from them in the future

    Reply from LBA Motors on 01/12/20

    Thank you for your kind words, we are delighted you got great service from us. We hope you enjoy your Shogun and we are looking forward to seeing you again in the future. LBA Motors x.

  • 5

    LBA motors Highly recommended

    By Benny A on 24 November 2020 | Verified purchase

    As it was my first car in the UK and I was very new to the place I had lots of questions about purchasing a car. Luckily I got in contact with LBA motors!!! and they cleared all my queries. Very well spoken,professional and helping people. From first phone call to car delivery Everything went very smooth.

    Reply from LBA Motors on 01/12/20

    Thank you for choosing LBA Motors, it was our pleasure to help you along the process of buying your first car . Welcome to the UK and we wish you all the best with your new motor!

  • 5

    WOW outstanding service

    By KAYLEIGH O on 17 November 2020 | Verified purchase

    WOW and outstanding service. My husband has recently purchased a car from a main dealership and the customer care was shocking. I must admit I was alittle apprehensive buying from a small dealer however every question was answered I was able to test drive for as long as I wanted with no time or mileage limit. The car was in showroom condition all paperwork for the car accountable communication was 10/10 6months nationwide warranty full service history mint condition inside and out whole experience was a pleasure hope to deal with you again

    Reply from LBA Motors on 17/11/20

    We are really happy to hear you have had a positive experience with us , we take great pride in the service we offer to our customers and always try to ensure our vehicles are of the highest quality. Thank you Kayleigh for your kind words, you've undoubtedly got yourself one of the nicest X-Trail's in the country, it was a pleasure to meet you and thanks again from LBA Motors x.

  • 5

    Service was great and welcoming

    By Mr Nathan David L on 17 November 2020 | Verified purchase

    LBA motors great and easy to talk too. And reliable thank you...

    Reply from LBA Motors on 17/11/20

    You are most welcome, it is our pleasure to deal with great customers like yourself. Thank you for allowing us to help you along the finance process. We hope the car serves you well and you have many more miles of trouble free motoring from your Audi A3. LBA Motors x.

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